Returns & Refunds policy

Effective Date: 7/1/2024

At Loving Acres Farmstead, LLC ("Loving Acres Farmstead", "we", "us", or "our"), we strive to provide high-quality handmade and homegrown products as well as other 3rd party manufactured items. Due to the nature of these items and for health and safety reasons, we do not accept returns or exchanges.

1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately upon receipt at LovingAcresFarmstead@gmail.com. To be eligible for a return or exchange, you must notify us within 3 days of receiving the product and provide proof of purchase.

Upon receipt of your notification, we will investigate the issue and may request additional information, such as photographs of the damaged or defective item. If we determine that the item is indeed damaged or defective, we will either replace the item or issue a refund, depending on the circumstances and our available inventory.

2. Non-Returnable Items

Please note that due to the handmade nature of our products and the hygienic considerations involved, we cannot accept returns or exchanges for reasons other than damage or defect upon arrival.

3. Customer Satisfaction

We are committed to ensuring that all our customers are satisfied with their purchases. If you have any concerns or questions about your order, please contact us and we will address them on an individual basis.

4. Contact Us

If you have any questions about our Return Policy or need assistance with a damaged or defective item, please write us at:

Loving Acres Farmstead, LLC
1635 Higdon Ferry Rd
Ste C
Hot Springs, AR 71913

5. Changes to Return Policy

We reserve the right to modify or update this Return Policy at any time. Any changes will be effective immediately upon posting the revised Return Policy on our website.

Last Updated: 7/15/2024